5.0 ★★★★★ on Clutch · 47 reviews
Case Studies/Suffolk Escape Academy
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Suffolk Escape Academy

Bury St Edmunds, England, UK

17x ROAS

ROAS 11x to 17x with £400/mo less ad spend and 100%+ profit lift

[ THE CHALLENGE ]

Suffolk Escape Academy opened at the tail end of the UK COVID lockdown in 2021. Bookings were not coming in fast enough to make the business viable. The owner, Jonathan Zinn, had been scrolling Facebook trying to figure out how competitors were marketing when he saw a post from Escape Room PPC and reached out. The account had basic Google Ads running but the campaign structure was burning budget on broad-match terms with low intent. Without changes, the venue was on a path to closing.

[ OUR STRATEGY ]

We started with a full account audit. The campaign structure was restructured from the ground up: underperforming campaigns paused, new campaigns built around the keywords that actually drove bookings, ad budget reallocated away from high-cost low-converting terms toward better-performing, less expensive keywords. Negative keyword lists were rebuilt to stop wasted spend. The CEO of Escape Room PPC personally worked the account weekly with Jonathan, with a check-in cadence every 1 to 2 weeks. The account was lean by design — no waste, every pound aimed at someone ready to book.

[ THE RESULTS ]

11x → 17x
ROAS
+100%
Profit Lift
£400/mo less
Ad Spend Reduction
Weekly
Engagement Cadence
5.0/5.0
Clutch Rating
May 2021
Started

[ CAMPAIGN BREAKDOWN ]

Branded Search (rebuild)
Search
Reallocated
Highest ROAS bucket
High-Intent Local
Search
Reallocated
Lower CPC keyword swap
Negative Keyword Discipline
Optimization
N/A
Wasted spend cut
Weekly Performance Review
Optimization
N/A
Continuous improvement

[ TIMELINE ]

Month 1
Audit & Restructure

Found broad-match bleed and underperforming campaigns. Paused waste. Built new campaign architecture from scratch.

Month 2
Budget Reallocation

Cut spend on high-cost low-converting keywords. Doubled down on the keywords actually driving bookings. ROAS started climbing.

Month 3
11x ROAS Stable

Account hit 11x ROAS on a leaner budget than before. Profits increased materially as bookings climbed and ad spend dropped £400/mo.

Month 6+
17x ROAS

Continued weekly optimization compounded. ROAS reached 17x. Over 100% profit increase since the rebuild started in March.

Google Ads campaigns improved, and ROAS increased from 11x to 17x, resulting in over a 100% increase in profits since March. And they are spending £400/mo less in ad spend to generate higher returns. They are professional, flexible, friendly, and helpful — honestly perfect.

Jonathan Zinn, Owner, Suffolk Escape Academy · Verified by Clutch · 5.0★

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