Case Studies/Escape Zone Montreal
EZ

Escape Zone Montreal

Montreal, QC, Canada

5x ROAS

CPA reduced 45% across 6 locations and 2 languages

White-label client — name changed to protect our agency partnership. Results are real and verified.

[ THE CHALLENGE ]

Escape Zone is the largest escape room in Canada. 22 games across 6 locations in Montreal. English and French audiences. Their previous agency was running one campaign for everything. No language segmentation. No location-specific targeting. French-speaking customers were seeing English ads. English-speaking customers were clicking on poorly translated French copy. The result? A bloated CPA of $48 and roughly 2.5x ROAS. For a business of this scale, that is leaving serious money on the table.

[ OUR STRATEGY ]

We restructured the entire account into location-specific campaigns with separate EN and FR ad groups. French ad copy was written natively by a French speaker, not translated. We discovered that FR campaigns had 23% lower CPC than EN campaigns because there is less competition in French. We built 14 active campaigns covering branded, generic, team building, and tourist intent for each language. Bid adjustments were set per language and per location based on performance data. We also added location extensions and sitelinks specific to each of the 6 venues so users saw the closest location in their ads.

[ THE RESULTS ]

5x
ROAS
45%
CPA Reduction
$32
EN CPA
$4.29
FR CPA
14
Active Campaigns
6
Locations Managed

[ CAMPAIGN BREAKDOWN ]

EN - Branded Search
Search
CAD $400/mo
$18 CPA
FR - Branded Search
Search
CAD $300/mo
$4.29 CPA
EN - Generic High Intent
Search
CAD $600/mo
$32 CPA
FR - Generic High Intent
Search
CAD $500/mo
$12 CPA
Team Building (EN + FR)
Search
CAD $400/mo
6.2x ROAS
Performance Max - Maps
PMax
CAD $400/mo
4.8x ROAS

[ TIMELINE ]

Month 1
Full Account Audit

Discovered single-campaign structure bleeding budget. Mapped all 22 games across 6 locations. Identified French vs English performance gap.

Month 2
Rebuild & Launch

Built 14 campaigns from scratch. Native French ad copy. Location extensions for all 6 venues. Conversion tracking fixed.

Month 3
Optimize & Scale

Shifted budget toward FR campaigns (23% cheaper CPC). Added negative keywords. Refined bid adjustments per location.

Month 4+
Steady State

CPA stabilized at $26 average (down from $48). 5x ROAS maintained. Seasonal campaigns added for holidays and tourism peaks.

Managing 22 games across 6 locations in two languages is complicated. Our previous agency treated it like one big campaign. The location-specific, bilingual approach doubled our efficiency. The French campaigns were a revelation. We had no idea our FR audience was that much cheaper to reach.

Operations Director, Escape Zone Montreal

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